Author: ita-help

An individual’s full legal name, date of birth, and gender are displayed at the top of the Personal Info tab. This information cannot be modified here – only the individual themselves can make changes to their personal information.  if there are any inaccuracies please contact ITA Customer Service directly for assistance. Contact Information An individual’s […]

Identification Details Your  full legal name, date of birth, and gender are displayed at the top of the Personal Info tab.  This information cannot be modified here – if it is not correct, you should contact ITA Customer Service directly for assistance.  We require original or certified true copies of official government documents (certificate of […]

Credentials issued by the ITA are listed here. If a certificate was issued recently, please allow two to three weeks for mailing. Apprentices please note: All apprenticeship certificates will be mailed to your sponsoring employer. Types of Certifications CERTIFICATE OF APPRENTICESHIP  (also known as ‘CofA’) Issued upon completion of an apprenticeship. Currently all apprentices (except Gasfitters) are also […]

Credentials issued by the ITA are listed here. If a certificate was issued recently, please allow two to three weeks for mailing. Apprentices please note: All apprenticeship certificates will be mailed to your sponsoring employer. Types of Certifications CERTIFICATE OF APPRENTICESHIP  (also known as ‘CofA’) Issued upon completion of an apprenticeship. Currently all apprentices (except Gasfitters) are also […]

Presents the results of a search for individuals. Tips for Use Select the ID to view the individual’s file, or select the program to view the official program transcript.  Select ‘Search Again’ to change the search criteria, or to enter addition criteria to narrow the search. Access to Information Under the Freedom of Information and […]

Searches for individuals can be performed using one or many of the search fields. Search will only return results of 100 individuals or less. If you get the error “More than 100 results have been returned” you must narrow-down your search by adding additional criteria. Wildcards In any of the name fields, the email field […]

Customer Service Practices for Release of Information You may receive calls requesting information from an apprentice or tradeworkers file.  If you do, your obligations under the Freedom of Information and Protection of Privacy act require that you apply the same rigorous protocols as ITA Customer Service personnel for caller verification and release of information. These protocols […]

Complete one or more of the search fields to do a search for individuals registered in programs. Tips for Use Enter more search criteria to narrow the results of your search. If you enter part of a name (e.g. Wilson) the search will return all names beginning with ‘Wilson’.  If you enter %Wilson, the search […]

Frequently Asked Questions Q: What are the advantages of being contacted by training providers? A: From time to time, training providers offering training in your trade may wish to inform you about the availability of space in an upcoming training class. Receiving communications from training providers gives you more information and choices from which to select […]

Frequently Asked Questions Q: What are the advantages of being contacted by training providers? A: From time to time, training providers offering training in your trade may wish to inform you about the availability of space in an upcoming training class. Receiving communications from training providers gives you more information and choices from which to select […]