Identification Details
Your full legal name, date of birth, and gender are displayed at the top of the Personal Info tab. This information cannot be modified here – if it is not correct, you should contact ITA Customer Service directly for assistance. We require original or certified true copies of official government documents (certificate of name change, marriage certificate, birth certificate) to change any identification details.
Password
When you are viewing your own file, you can click on the Change Password button in the upper-right corner of the Personal Info tab. Passwords must meet the following criteria:
- contain a minimum of 8 characters;
- contain characters from at least three of the following categories:
- English upper case characters (A to Z)
- English lower case characters (a to z)
- Numerals (0 to 9)
- Non-alphanumeric keyboard symbols (e.g., ! $ # %); and,
- not contain the user name or any given or surnames of the user.
The new password must be entered into both fields before it will be accepted.
Contact Information
Your mailing address, email, phone numbers and fax number may be viewed or edited. If a new email address is entered, a confirmation link will be sent to the new email address so that it can be verified before the new address is accepted.
Aboriginal Status
If you self-identify as First Nations, Metis, or Inuit, you may indicate ‘Yes’ in the drop-down menu, and then indicate one of these three in the second drop-down that appears. This information helps the ITA manage its Aboriginal programs, and will not be released to schools or any other third-party.
Secondary School Graduation Date
Grad Date is required for youth apprentices enrolled in a secondary-school apprenticeship program. If your graduation date is not recorded correctly, please contact ITA Customer Service.
Information Sharing
If the ‘I agree to share personal information…’ tick-box is selected (the default is Yes) the ITA may periodically send you trade-specific information on behalf of training providers or other ITA partners. In all cases the ITA handles the mailing and your contact information is not disclosed to any third-parties.